WayaDesk — MikroTik Billing Software Kenya · Powered by LinkDesk
Use these guides to choose a licence, understand payment and access workflows, and plan installation. Start with your network requirements, then use the relevant guides rather than treating every feature as applicable to every deployment.
MikroTik software tools and practical operating guides
Browse 99 additional task-specific guides covering WinBox, WebFig, RouterOS recovery, CHR, diagnostics, Hotspot packages, PPPoE, payment exceptions and customer operations.
Find the software for your requirements
Start with these product and buyer guides, then use the detailed operational checklists below.
Software and buying
- WiFi Billing System Kenya: WayaDesk with M-Pesa
- ISP Billing Software Kenya for MikroTik Networks
- Free vs Paid MikroTik Billing Software in Kenya
- LinkDesk Licence vs MikroTik RouterOS Licence
Download and activation
- MikroTik Billing Software Download: LinkDesk Installer
- Activate Your LinkDesk Product Key After Purchase
- Paid for WayaDesk but Your Licence Key Is Not Showing?
Payments and customer access
- Hotspot Captive Portal Software with M-Pesa
- Prepaid vs Postpaid Internet Billing: Software Fit
- How Customers Buy WiFi with M-Pesa: LinkDesk Workflow
Network and business fit
- WISP Billing Software for Wireless Internet Operators
- Fibre ISP Billing Software: PPPoE and Subscriber Records
- Internet Reseller Billing Software: Choosing Your Access Model
- Can You Use WayaDesk Billing Software Without MikroTik?
- WiFi Access Points and MikroTik Billing: TP-Link, Tenda and Others
- WiFi Billing for Schools and Training Centres
- WiFi Billing for Campsites and Remote Guest Venues
- WiFi Billing for Retail Shops and Customer Waiting Areas
- Paid or Free Office Guest WiFi: Do You Need Billing Software?
Deployment and comparison
Buying and licensing
- MikroTik Billing Software Pricing: One-Off Packages
- Understanding a Perpetual MikroTik Software Licence
- What to Check in a MikroTik Billing Software Demo
- MikroTik Billing Onboarding: Information to Prepare
- What Billing Software Support Should Include
- Local or Hosted Billing Software: Deployment Choices
- How to Buy WayaDesk MikroTik Billing Software
- MikroTik Billing System Requirements Before Installation
- LinkDesk Features and Current Limits
M-Pesa payments
- M-Pesa Billing for Internet Providers in Kenya
- Understanding M-Pesa STK Push Payment Status
- M-Pesa Payment References for Internet Accounts
- Handling Duplicate M-Pesa Payment Events
- M-Pesa Paid but Internet Access Is Delayed
- Failed or Cancelled M-Pesa Payments: Operator Workflow
- M-Pesa Internet Renewals and Service Dates
- Internet Payment Receipts and Transaction Records
- Payment Reconciliation for a Small Internet Business
- Preparing Your M-Pesa Merchant Setup for Billing
Hotspot billing
- Hotspot Billing Software for Kenyan Operators
- Designing Daily Wi-Fi Passes Customers Understand
- Hotspot Voucher Management and Sales Records
- Hotspot Login Page Checklist for Paying Customers
- Hotspot Concurrent Login Limits Explained
- Data Caps for Local MikroTik Hotspot Vouchers
- Hotspot Expiry Rules and Customer Expectations
- How to Set Hotspot Package Prices Without Guessing
- Reading Hotspot Active and Inactive Session Information
- Making Hotspot Checkout Reachable Before Login
PPPoE and renewals
- PPPoE Billing Software for Home Internet Operators
- Monthly Internet Billing: Fixed Days or Calendar Months
- Month-End Renewals: Handling the 29th, 30th and 31st
- Early Internet Renewal Without Losing Paid Time
- Managing Expired and Overdue Internet Accounts
- PPPoE Reconnection After a Confirmed Payment
- Scheduling an Internet Package Change at Renewal
- Keeping PPPoE Customer Equipment Records
- Hotspot or PPPoE: Choosing the Billing Workflow
- Migrating PPPoE Subscribers Without Rewriting Paid Time
FreeRADIUS
- FreeRADIUS Integration for MikroTik Billing
- Router-Local Accounts or RADIUS: What Changes?
- Diagnosing a RADIUS Authentication Failure
- RADIUS Accounting Records and Billing Entitlement
- Checking the Freshness of RADIUS Session Data
- Investigating Stale RADIUS Sessions
- RADIUS Data Quotas: Check Enforcement Before Selling
- RADIUS PPPoE Simultaneous Sessions: Current Scope
- Protecting the RADIUS Service and Its Configuration
- FreeRADIUS Pilot Acceptance Checklist
Customer service and SMS
- Customer Self-Service for Internet Subscribers
- Helping Customers Understand Their Internet Account History
- Protecting Private Customer Portal Links
- A Support Ticket Workflow for Small Internet Operators
- Customer Package Selection Before the Next Renewal
- Managing Customer SMS Preferences
- Payment Confirmation SMS for Internet Subscribers
- Internet Expiry SMS Reminders and Timing
- SMS Delivery Tracking for Internet Operators
- Reviewing SMS Timeouts Without Duplicate Sends
Installation and migration
- Installing MikroTik Billing Software: Deployment Guide
- Installing LinkDesk on a Windows Computer
- Installing LinkDesk on Linux
- HTTPS and Public Customer Checkout for Internet Billing
- MikroTik Router Connection Checks Before Billing
- Remote Access for Billing Staff Without Public Admin Exposure
- Planning Network Access for a Billing Installation
- Clock and Timezone Checks for Internet Billing
- Migrating Hotspot Records and Existing Customer Access
- A Rollback Plan for Billing Software Migration
Operations and recovery
- Daily Operations Checklist for Internet Billing
- Encrypted Backups for Internet Billing Records
- Restoring a Billing Backup and Reviewing Later Payments
- Understanding Router Health in a Billing Dashboard
- Separating Payment, Account and Connection Problems
- Recovering Billing Operations After a Host Restart
- Why an Expired Internet Account May Still Appear Connected
- Connected but No Internet: What Billing Cannot Fix
- Planning Billing Software Updates and Recovery
- Owner, Cashier and Technician Permissions
Wi-Fi business use cases
- Wi-Fi Billing Use Cases for Kenyan Businesses
- Internet Billing for Rental Estates and Apartments
- Wi-Fi Billing for Hostels and Shared Accommodation
- Paid Wi-Fi Billing for Cafés and Small Venues
- Internet Billing for Guesthouses and Small Hotels
- Internet Billing for Market Stalls and Small Traders
- Hotspot Billing Alongside a Cybercafé Business
- Guest Internet Billing for Coworking Spaces
- Billing for Temporary Event Wi-Fi
- Planning Billing Across Multiple MikroTik Sites
Buyer decisions and pilot
- How to Choose Billing Software for a Small ISP
- One-Off or Monthly Billing Software: Compare Total Cost
- Choosing a 2, 5 or 10-Router Software Licence
- A Practical Acceptance Plan for Your First Billing Pilot
- Capacity Planning for a Billing Host and Network
- Wi-Fi Coverage and Billing Software Solve Different Problems
- Live M-Pesa Billing Acceptance Checklist
- Building a Realistic Hotspot Startup Budget
- Hotspot Sales, Costs and Profit: Keep Them Separate
- The Final Handover Checklist for a Billing Installation
About the software
How WayaDesk and LinkDesk fit together
Choose your software licence
One installation, a clear router allowance, and perpetual use of the purchased version. Setup assistance, hosting and external services are separate.