This guide covers PPPoE CPE replacement. Start with the checks below. Then compare your result with the example before changing a live service. Replacing the customer's router should be a controlled equipment change. Keep the paid-through date and account history visible while the technician verifies the replacement device's access settings.
PPPoE CPE replacement: practical checks
- Record the old and new equipment identifiers in the handover.
- Confirm credentials and any device restrictions through a private approved process.
- Test access without inventing a new payment or losing existing paid time.
PPPoE CPE replacement: a working example
A damaged household router can be replaced during an active subscription. The equipment event and the billing renewal are separate records even when they happen on the same day.
First, write down the starting state and the expected result. Then make one controlled change. Next, compare the result with the example above. Finally, record what changed and who should follow up. Keep private account details out of shared notes.
Where LinkDesk fits
LinkDesk includes local PPPoE workflows and a FreeRADIUS bridge. These require deployment testing. Enforced PPPoE or RADIUS data quotas and strict global simultaneous-session enforcement for RADIUS PPPoE are not included in the documented current scope.
For the tool or product details behind this guide, see LinkDesk features and current limits. The checklist and example above are WayaDesk’s operating guidance.
See how LinkDesk fits your network
Explore the captioned video and interactive sample workspace without signing in. For a live deployment, match your required access rules to the documented feature limits and test your intended integrations.