These MikroTik software guides explain common operator tasks. Find practical guides to MikroTik administration tools, RouterOS recovery, CHR labs, diagnostics and internet billing operations. Choose the task you need to solve, then use its checks and example to plan your next step.
This collection of MikroTik software guides contains 99 task-specific articles. It complements the existing LinkDesk billing guides and user manual. MikroTik administration utilities, RouterOS licensing and LinkDesk billing software serve different roles.
From MikroTik software guides to a billing pilot
Explore the captioned video and interactive sample workspace without signing in. For a live deployment, match your required access rules to the documented feature limits and test your intended integrations.
Administration tools
Router administration tools and billing software have different jobs. Use the appropriate MikroTik tool to manage the network; use LinkDesk to evaluate packages, payment records and customer workflows. A management session is not evidence of a working billing integration.
- WinBox Download and First Connection for Billing Operators
- WinBox on Windows, Linux and macOS: Choosing the Right Download
- WinBox Neighbor Discovery: Router Visible but IP Unreachable
- WinBox Saved Sessions for Several Internet Sites
- WebFig Access for MikroTik Billing Technicians
- WebFig Skins and Real Router Permissions
- MikroTik Pro and Home Apps: Which Fits an Operator Visit?
- RoMON for Router Management: Billing Integration Boundaries
- Quick Set Before Hotspot Billing: When to Stop and Review
- FlashFig Provisioning for a Batch of MikroTik Routers
- SwOS Switches in a MikroTik Billing Network
RouterOS maintenance and recovery
Keep network maintenance and billing recovery coordinated. LinkDesk includes recovery and operating workflows, but the live router, host and external services need their own acceptance checks. Preserve paid customer entitlements while a technician works on the gateway.
- RouterOS Package Architecture: Avoiding the Wrong Download
- RouterOS Release Channels for a Paid WiFi Network
- RouterOS Upgrade Rehearsal with a Billing Test Account
- RouterOS Device Mode and Missing Hotspot Features
- Netinstall Recovery Planning for a Billing Gateway
- Netinstall on Windows: A Technician Preparation Checklist
- Netinstall on Linux: Keeping Recovery Files Organized
- RouterOS Binary Backup and Text Export: What to Keep
- RouterOS Recovery Files vs LinkDesk Billing Backups
- RouterOS Router Identity and Site Naming Standards
- RouterOS Maintenance Notices for Paying Subscribers
CHR and virtual network labs
LinkDesk is a separate billing application, not a CHR licence or virtual hosting service. A proposed virtual deployment needs a tested application-to-router path, suitable infrastructure and a separate decision about the RouterOS licence.
- MikroTik CHR vs a Physical Billing Gateway
- Building a CHR Lab Before Selling Internet Packages
- CHR Virtual Network Adapters: Mapping WAN, LAN and Management
- CHR Licence Limits and Billing Performance Tests
- CHR Snapshots and Payment Database Rollback
- CHR on a VPS: Questions for the Hosting Provider
- Remote Sites and a Central CHR: Measuring the Real Path
- Replacing a CHR Instance Without Losing Site Identity
- Separate RouterOS and Billing Virtual Machines: Design Questions
- CHR Lab to Production: An Evidence Checklist
- Retiring a CHR Lab and Removing Test Access
Monitoring and diagnostics
Monitoring observations help explain network conditions; they do not replace verified payment records or customer entitlements. LinkDesk provides router-health and operating views, while broader network diagnostics require the appropriate tools and a reviewed investigation.
- The Dude Is Discontinued: Planning an Operator Transition
- The Dude Network Maps and a Billing Router Inventory
- Migrating Alerts Away from The Dude
- MikroTik Torch During a Slow Internet Complaint
- MikroTik Bandwidth Tests Without Misreading Customer Capacity
- MikroTik Ping and Traceroute for Billing Support
- RouterOS Logs for a Customer Connection Timeline
- Netwatch Checks for a Billing Service Endpoint
- Packet Capture for Support: Limit the Scope and Protect the File
- Monitoring Router CPU Before Blaming Billing Software
- Internet Outage Triage: Building a Useful Evidence Pack
Hotspot package and voucher decisions
LinkDesk supports local Hotspot voucher workflows. Current data caps apply to supported local Hotspot plans, not enforced PPPoE or RADIUS quotas. Verify the behavior of the exact package and access path before advertising a restriction to customers.
- Hotspot Uptime vs Validity: Writing an Unambiguous Offer
- Hotspot First Login After Purchase: Testing the Start Time
- Hotspot Speed Units: Mbps, MB and Data Allowances
- Hotspot Voucher Batch Naming for Cashier Reconciliation
- Hotspot Voucher Reprints: Preventing Accidental Double Sale
- Hotspot Voucher Voids: Recording the Reason and Access Impact
- Hotspot Login After a Phone MAC Address Change
- Hotspot Roaming Between Access Points: What to Test
- Hotspot Captive Portal on Android and iPhone: Test Both
- Hotspot Data Allowance Exhausted Before Time Expiry
- Hotspot Package Retirement Without Confusing Existing Buyers
PPPoE and authentication design
LinkDesk includes local PPPoE workflows and a FreeRADIUS bridge. These require deployment testing. Enforced PPPoE or RADIUS data quotas and strict global simultaneous-session enforcement for RADIUS PPPoE are not included in the documented current scope.
- PPPoE Service Name Mismatches During Subscriber Setup
- PPPoE Username Conventions Across Several Sites
- PPPoE Local Secrets and RADIUS: Avoiding Identity Conflicts
- PPPoE Address Pools Before Adding More Subscribers
- PPPoE MTU and MSS Investigation After Billing Setup
- PPPoE CPE Replacement: Preserving the Customer Entitlement
- PPPoE Password Changes: Coordinating the Customer Device
- RADIUS NAS Identity for Multiple MikroTik Gateways
- RADIUS Timeout vs Access Reject: Different Support Paths
- RADIUS Interim Updates: Balancing Visibility and Load
- User Manager Profiles vs LinkDesk Internet Packages
Payments and exception handling
LinkDesk provides verified-payment workflows and customer records. Subscriber payment handling depends on the intended merchant integration and a real deployment test. The suggestions here are operating procedures; check the application before assuming a particular exception is resolved automatically.
- M-Pesa Payer vs Internet Subscriber: Matching the Right Account
- Internet Payments from a Shared Family M-Pesa Phone
- M-Pesa Checkout Closed After Approval: Customer Recovery
- Internet Checkout with No STK Prompt: What to Record
- M-Pesa Internet Payment Pending Overnight: A Review Queue
- Manual Internet Payment Entries: Evidence and Permissions
- Internet Payment Amount Mismatch: Review Before Activation
- Internet Payment Reversals: Keeping Service and Ledger Decisions Clear
- M-Pesa Callback Endpoint Changes During a Hosting Move
- Customer M-Pesa Merchant vs Software Seller Checkout
- Shift Handover for Unresolved Internet Payments
Customer service and business records
LinkDesk includes customer-service workflows, a customer portal, support tickets and transactional SMS integration. Confirm the available action and staff permissions on your installed version. The proposed operating process should not be confused with a promise of automatic handling.
- Customer Move Between Sites: Preserving Paid Internet Time
- Changing an Internet Customer Phone Number
- Internet Account Ownership Transfers: An Operator Checklist
- Duplicate Subscriber Records: Merge or Correct Carefully
- Internet Plan Rename vs Price Change: Keep the Sales Meaning Clear
- Internet Package Discounts: Record the Agreed Offer
- Internet Service Credits After an Outage: A Traceable Process
- Customer Receipts vs Tax Invoices: Clarify the Document
- Internet Business CSV Exports: A Reconciliation Checklist
- Customer Support Priorities for a Small Internet Operator
- Subscriber Offboarding and Private Portal Access
Deployment and buying decisions
LinkDesk licence tiers provide a router allowance for one installation and perpetual use of the purchased version. Setup assistance, hosting and external services are separate. Confirm the scope and test the required network, payment and recovery behavior on the intended installation.
- MikroTik Billing Router Compatibility Evidence Sheet
- Always-On Billing Computer: Sleep and Power Planning
- Billing Server Disk Space: Monitoring and Backup Growth
- Billing Database Restore Drill on an Isolated Host
- Billing Domain Move: Preserving Customer Checkout Links
- Billing HTTPS Certificate Renewal: Who Owns the Task?
- MikroTik Billing Behind CGNAT: Connectivity Questions
- Billing Across Management and Customer VLANs
- Buying LinkDesk: Preparing a Complete Written Scope
- Scaling Beyond Your Current Router Allowance
- MikroTik Billing Procurement Scorecard for Operators
Use these MikroTik software guides as a planning library. Begin with the tool or customer journey you need. Next, record the checks you have completed. Then use the related articles to investigate any unresolved result.